Certifications for Administrative Professionals

International Association of Administrative Professionals
Certified Administrative Professional (CAP)

The Certified Administrative Professional designation is earned by passing a rigorous exam. The exam assesses proficiency in organizational communication, business writing and document production, technology and information distribution, office and records management, event and project management, and operational functions (including finance and human resources). You must apply and be approved to take the exam. Testing and certification are offered during two windows per calendar year. Cost varies based on IAAP membership. Continuing education is required to maintain certification and additional specialty designations in Organizational Management, Project Management, and Technology Applications are available.

The American Society of Administrative Professionals
Professional Administrative Certification of Excellence (PACE)

The Professional Administrative Certification of Excellence is earned by passing an online exam. The exam fee is all inclusive of study materials and testing, including up to three opportunities to pass without an additional fee. Even better, results are known immediately. Certification covers interpersonal communication, task and project management, management skills, and computer and internet technology. Continuing education is required for recertification every two years.

Office Dynamics International
World Class Assistant

World Class Assistant is a three-day in-person training program that results in certification. Participants cover a range of valuable materials, including building a strategic partnership, leveraging communication for business success, growing the resilience skill set, and 360-degree awareness. Of the three highlighted certifications, this program has the greatest emphasis on soft skills.