7 Tips for Hiring a Virtual Assistant

You’re working your little heart out, losing track of time, and starting to consider hiring a little extra help. And you begin to wonder, “Am I ready for a virtual assistant?”

The reality is if you’re starting to wonder if you’re ready for a virtual assistant you may actually be in desperate need of one.

That brings us to tip #1…

Tip #1: Hire a virtual assistant before you need one.

Hire a VA to help you scale your business, not to dig you out from being buried by it.

If you’re already buried, that’s okay. Let’s get you positioned to hire the right person, fast.

Tip #2: Know what you’re looking for.

Continue reading

Why You Should Hire a Virtual Assistant

The real title of this blog post should be “The Crazy Amazing Benefits of Hiring a Real-Life Virtual Assistant Instead of Doing Everything Yourself or Relying on Technology.”

But that’s not catchy.

I hear it all the time. “With all the technology today, why should I hire a virtual assistant?”

Simple. Technology can’t replace human critical thinking, strategy, brand awareness, autonomous behavior, compassionate response, and much more – all at once.

Sure, there are plenty of ‘virtual assistants’ out there – Alexa, Echo, Siri, Google Assistant, and tools to automate your business. You can set up all your systems and hope they do exactly what you’d like them to do. But chances are you going to spend more time managing your tools than you will be working on your business and still none of those tools can apply years of administrative and business expertise to make sure you make the right decisions for your business.

Sold yet? No?

Continue reading

5 Top Tips to Managing a Remote Team

In today’s work environment, odds are you have at least one team member who works remotely. Whether it is you, your boss, or a peer, remote teams face unique challenges and success relies heavily on everyone working together to build trust and be productive.

What is usually the culprit to dysfunctional remote teams? Communication.

I know. This is surprising to literally no one.

But what does this look like? What tactics work well? How do you get on the right path to success?

Here are five impactful tips to ensuring remote teams work well together.

Continue reading

The Good, Better, Best of Professional Development for Admins

A few years ago, I interviewed to be the executive assistant to the CEO of a biomedical company. The day had gone pretty much as you would imagine – being shuffled between conference rooms and offices meeting various team members, answering carefully planned questions, hearing all about how great the company was to work for. When the time came for me to finally meet the CEO, I was more than ready to discuss the role truly in depth. He did a sufficient job of detailing the requirements, answering my questions about him, and continuing to sell me on the corporate culture.

He proudly highlighted the on-going programs they had for employees – one being themed Friday lunches (“I dressed up as a superhero last week!”) and the on-site training seminars. This piqued my interest as he outlined how cross-training helped boost employee morale and retention. Awesome – sounded great! So I asked the natural next question.

“How do you invest in your administrative staff?”

His response was, “Why would I do that? They’re just admins.” Continue reading

Certification Programs for Administrative Professionals

Whether you’re an administrative professional looking for a way to validate your skill set or a manager looking to contribute to your admin’s professional development (thank you, thank you, thank you), certification is the perfect step.

Or maybe you’re just looking to understand certifications. That’s great too! Welcome!

An admin can spend years of doing professional development and training to become a badass at what they do. I’ve been there. I’ve taken everything from project management courses to writing workshops. I’ve worked hard to expand my business acumen and build up a toolbox of skills.

However, to be honest…it’s not enough.

As an admin, it’s remarkably difficult to gauge our skills prior to performance on the job. We can fill pages and pages of our resume or LinkedIn to set ourselves apart, listing every skill we claim to have. But honestly, how do you measure someone’s proficiency in office management or business communication? A manager can call for references or give a practical during the interview. This may give a glimmer of what a candidate can actually do but it’s not the full picture.

There is another better way…

Certification.

Why get certified? Continue reading

How to Effectively Use Email Hyperlinks

In a past role, I supported an executive with digital marketing materials for events. Our firm hosted a number of networking events as well as a large annual meeting. At any given time, we would have invites out for two or three events and sometimes there was overlap in invitees. Meaning, communication could easily get muddy.

Then I learned a trick that forever changed my email efficiency. Continue reading